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Contuidea Digital Agency

Privacy Policy

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Contuidea (hereinafter "the Agency") is responsible for the processing of personal data collected through this website and its communication channels.

Data we collect

Name, email, phone number, company name, and information provided voluntarily through our contact forms, WhatsApp, or email.

Purpose

We use your data to respond to inquiries, send information about our services, and maintain the business relationship.

Data sharing

We do not sell or transfer your personal data to third parties without your consent, except when required by law.

Cookies

This site uses cookies and similar technologies for analytics (Google Analytics/Tag Manager) and advertising measurement (Meta Pixel), and, if you use our live chat, a support cookie (Tawk.to). These help us understand how the site is used and measure the performance of our campaigns. You can block or delete cookies at any time from your browser settings; doing so may affect some site functionality (e.g. chat) but will not prevent you from browsing or contacting us.

Contact

For questions about this policy: info@contuidealab.com

Data Deletion Requests

Users may request deletion of personal data associated with Contuidea_Agent, our WhatsApp communication channels, contact forms or other digital interactions.

To request deletion, email info@contuidealab.comwith the subject “Data Deletion Request”.

Include the phone number or email address associated with your interaction so we can identify the applicable records. We may request additional information only when necessary to verify your identity and protect your data.

Once the request is verified, we will delete or anonymize the applicable personal data within 30 calendar days, except where retention is required to comply with legal, accounting, fraud-prevention or security obligations.

For questions regarding a deletion request, contact info@contuidealab.com.

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